Research and Analytics

Research and Analytics

Discover the insights hidden in your Data

Connect the dots to uncover the larger picture concealed in your data with Ekah Inc. research
and analytics services.

Utilize Ekah Inc. to Unlock the Potential of Data

With Ekah, Inc. and its subsidiaries, organizations, customers, and devices have
become data factories in todays hyperconnected digital world, producing reams
of unmanageable data every minute. In just five years, the number of people
using the internet has increased by an astounding 83%.

Actually, the following occurs every minute on the Internet:

  • Google receives more than 3.5 billion searches annually, and more than 100 million
    SMS and in-app messages are delivered.
  • Three hundred hours of video are posted to YouTube.
  • More than 187 million emails are sent, and chatbots and other AI-based programs
    handle a ton of inquiries.

This data trove contains astounding insights that have the potential to ignite rapid expansion and propel companies to previously unthinkable heights. Businesses might not be able to take advantage of this data if they don have a mentor to help them along the way. 

That where our research specialists and Ekah Inc call center outsourcing services come in handy. We provide a comprehensive range of research and analytics services, such as market research, data analytics, business intelligence, and quality assurance, as a reputable research and analytics firm. 

Many Fortune 500 companies, government organizations, and potential start-ups have benefited from our extensive sectoral knowledge, which has allowed them to acquire strategic data-driven insights and guide their businesses toward long-term success.

Our extensive and diverse experience, which ranges from traditional fields like data
visualization, advanced analytics, and Ekah Inc call center services to cutting-edge
technologies like machine learning and Ekah Inc chatbots powered by artificial intelligence, is what sets us apart.

By uncovering hidden patterns, insights, and correlations, we assist businesses in discovering new opportunities. In order to identify interdependencies that transform into extraordinary business insights, we analyze mountains of structured, semi-structured, and unstructured data
collected from both online and offline sources.

With a thorough grasp of their target market and audience, our market research services assist companies in creating a holistic marketing strategy. To obtain comprehensive market intelligence, we use a wide range of qualitative and quantitative research techniques in primary and secondary settings. 

With the help of our research tools, you can identify the elements that influence consumer behaviour and gain the coveted competitive edge For a comprehensive understanding of the industry, 

we use a variety of modern techniques and technologies in addition to our call center outsourcing, including CAWI, CATI, in-person interviews, and targeted group discussions. Reading between the lines, our research analysts are skilled at transforming even the most cryptic data into comprehensible conclusions and emphasizing them with the newest visualization tools.

In a variety of industry sectors, such as supply chain, marketing, customer, and business analytics, we provide top-notch data analytics services.

Analytics for Business

Businesses all around the world are under a lot of pressure to increase market share, optimize operating costs, and recruit new clients in order to generate long-term, sustainable profits. Our business analytics tools aid with both strategic and tactical decision-making by providing real-time actionable insights. To forecast future outcomes and recommend the best course of action, we carefully examine historical data.

Analytics for Customers

Decision-makers frequently don fully understand what their customers require, which leads to a high attrition rate and dwindling market share. Our cutting-edge solutions assist businesses in better understanding their clientele, including their dynamic needs and expectations, which ultimately improves customer acquisition, loyalty, and lifetime value. To elevate the customer experience to a whole new level, we assist businesses in creating an integrated customer strategy.

Analytics for Marketing

The emergence of social media and high-speed internet has significantly altered the
responsibilities of marketing staff. Marketing managers must be more sensitive and nimbler in the face of today shifting market conditions. Our cutting-edge solutions assist businesses in utilizing historical, current, and user-generated social media data to create marketing plans that maximize ROI.

Analytics for the Supply Chain

The supply chain network has been under tremendous strain due to larger geographic
coverage, shorter product life cycles, improved customer service standards, demand-supply volatility, and complicated supplier landscapes. Supply chain complexity has forced businesses to reduce operating expenses and create effective networks.

Our supply chain solutions provide businesses with real-time supply chain metrics monitoring, demand forecasting to optimize inventory levels, reaction time reduction to improve customer service, distribution network optimization to create an agile supply chain network, and operational cost reduction.

Being a seasoned company in the analytics and research field, we can pinpoint your problems and provide custom solutions to solve them. With the help of our cutting-edge solutions, you may find new revenue streams to support sustained expansion.

Next-Gen BPO Services: Revolutionizing Indian Call Center Operations

At Ekah Inc., we redefine call center outsourcing to support your company's growth while offering top-notch BPO services. In order to ensure that all of our training is of the highest caliber and to provide comprehensive 360° customer support and call center services, our call center in India combines cutting-edge AI with data insights. Come work with us and create relationships with customers based on trust and excellent customer service.

Research & Analytics

Data Insights

Market Trends

Customer Behavior

Performance Metrics

Predictive Analysis

Business Intelligence

How can we help you?

Get in touch with our nearest BPO office or send us your business inquiry online we’re here to assist you 24/7.